Contact Us
Have a question, found a bug, or want to give feedback? We're here to help.
Report a Player
Encountered cheating or abusive behavior? Use the in-game report button or email us directly.
Report PlayerFeature Requests
Have an idea for a new game, feature, or improvement? We'd love to hear it.
Suggest a FeatureFrequently Asked Questions
How do I reset my password?
Log in and go to Settings to change your password. If you can't access your account, email us at [email protected] for account recovery.
How do I delete my account?
You can permanently delete your account from the Settings page. This action is irreversible — your personal data will be removed in accordance with our Privacy Policy.
I was banned. How do I appeal?
If you believe your account was banned in error, email us at [email protected] with your username and a description of the situation. We review every appeal.
How does the ranking system work?
Player Benchmark uses an ELO-based rating system. You gain or lose rating based on match results and the relative skill of your opponent. Ranks range from Bronze to Grandmaster, with placement matches to determine your starting rank.
Can I request my personal data?
Yes. Under GDPR and CCPA, you have the right to access, correct, or delete your personal data. Email us at [email protected] and we'll respond within 30 days.
Is Player Benchmark free?
Yes, completely free. All games, ranked matchmaking, tournaments, and features are available at no cost. There are no premium tiers or paid advantages.